Effective Date: October 20, 2026
Last Updated: October 20, 2026
1. Introduction
Daum Valuations (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of individuals who visit our website, https://daumvaluations.com/, or communicate with us regarding our property valuation and appraisal services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our website or interact with our business.
We handle personal information in accordance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), where applicable.
By using our website, you acknowledge the practices described in this Privacy Policy, subject to any consent requirements imposed by applicable law.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website and services.
Personal Information
When you contact us, request information, or inquire about our services, we may collect:
- Your name
- Email address
- Telephone number
- Mailing address or other contact details you choose to provide
- The contents of your messages, inquiries, or correspondence
Property and Valuation Information
When you inquire about or engage us for valuation or appraisal services, we may collect information relevant to the assignment, including:
- Property address and identifying details
- Property type and characteristics
- Ownership or client-provided property information, where relevant
- Property photographs, documents, and supporting records
- Market data, comparable property information, and other valuation-related details
We collect only the information reasonably necessary for the relevant business purpose, subject to applicable legal and professional obligations.
Technical and Usage Information
When you visit our website, certain technical information may be collected automatically by our website hosting provider or other services, including:
- IP address and general location information derived from it
- Browser type and version
- Device and operating system information
- Pages visited and time spent on the website
- Referring website or source
- Website access dates, times, and diagnostic information
The information collected depends on our website configuration and the services in use.
3. How We Use Your Information
We may use personal information for the following purposes:
- To respond to inquiries and contact requests
- To provide information about our valuation and appraisal services
- To assess service requests and prepare proposals or estimates
- To perform and administer valuation assignments
- To communicate with clients regarding ongoing or completed work
- To maintain business, financial, and service records
- To operate, maintain, secure, and improve our website
- To understand website usage and evaluate performance, where analytics tools are used
- To detect, investigate, and prevent fraud, misuse, or security incidents
- To comply with applicable laws, regulations, professional requirements, and lawful requests
We do not use personal information for purposes unrelated to the reasons it was collected unless we obtain appropriate consent or are otherwise permitted or required by law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, and improve the user experience.
Cookies are small files stored on your device by a website. Depending on the technologies enabled, they may include:
- Essential cookies: Support website operation and security.
- Preference cookies: Remember settings and preferences.
- Analytics cookies: Help us understand how visitors use the website.
- Marketing cookies: May be used to measure advertising performance or personalize marketing, if such tools are enabled.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by law, we will seek consent before using non-essential cookies or similar tracking technologies.
5. Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information in limited circumstances, including:
- Service providers: Website hosting providers, IT support, email providers, analytics providers, and other vendors who help us operate our business.
- Professional advisers: Lawyers, accountants, insurers, and other advisers where reasonably necessary.
- Valuation-related parties: Relevant parties involved in an assignment, where authorized by the client, necessary to provide the service, or otherwise permitted by law.
- Legal and regulatory authorities: Where disclosure is required by law, court order, or other lawful process.
- Business transactions: In connection with a proposed or completed merger, restructuring, sale, or transfer of business assets, subject to applicable privacy requirements.
We take reasonable steps to ensure that service providers handle personal information appropriately and only for authorized purposes.
6. Third-Party Services and External Links
Our website may use or link to third-party websites, platforms, or services. These may include website hosting providers, analytics services, embedded content, maps, or other external tools.
Third-party services may collect information in accordance with their own privacy policies and practices.
We do not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information or interacting with their services.
7. Confidentiality of Property and Client Information
We recognize that property valuation and appraisal assignments may involve confidential business, financial, ownership, and property-related information.
We take reasonable steps to protect such information and limit access to individuals who need it for authorized business purposes.
Information received in connection with a valuation assignment will be handled in accordance with applicable privacy laws, relevant professional obligations, and the terms of the applicable engagement.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Please avoid submitting sensitive personal, financial, or confidential property documents through general website forms unless the submission method is appropriate for that information.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, and satisfy applicable legal, regulatory, tax, or professional recordkeeping requirements.
When information is no longer required, we take reasonable steps to securely delete it, destroy it, or anonymize it, subject to applicable legal obligations and legitimate retention requirements.
Retention periods may vary depending on the nature of the information and the circumstances in which it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
These safeguards may include access restrictions, appropriate account security, secure data handling procedures, and measures provided by our hosting and technology vendors.
Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.
Despite these safeguards, we cannot guarantee absolute security. If a privacy breach occurs, we will respond and provide notifications where required by applicable law.
10. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have the right to:
- Request access to personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent to certain uses or disclosures of your personal information, subject to legal or contractual restrictions.
- Ask questions or raise concerns about how your information is collected, used, stored, or disclosed.
- Request deletion of information where applicable law permits.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to a request.
Certain information may need to be retained where required by law or necessary to fulfill legitimate legal or professional obligations.
11. International Processing
Some of our service providers may store or process information outside British Columbia or Canada.
Where personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to its courts, law enforcement agencies, or regulatory authorities as permitted by law.
We take reasonable steps to ensure that personal information is handled appropriately when third-party services are involved.
12. Children’s Privacy
Our website and professional services are intended for individuals seeking business or property valuation services and are not directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, third-party services, or applicable legal requirements.
Any changes will be posted on this page, together with the revised “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we handle personal information.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact Daum Valuations.
Daum Valuations
200 – 100 Park Royal S
West Vancouver, BC V7T 1A2
Canada
Email: info@daumvaluations.com
Phone: 604-786-0287
We will review privacy-related inquiries and respond within a reasonable timeframe, in accordance with applicable law.
This Privacy Policy is intended to provide general information about our privacy practices. It should be reviewed against our actual data collection, website configuration, contractual obligations, and applicable legal requirements before publication.